Cleaning Service FAQs
Find quick answers to help you book and prepare for your cleaning service.
What types of cleaning services do you offer?
- Domestic cleaning
- Commercial cleaning
- End of tenancy cleaning
- Deep cleaning
- Carpet cleaning
- Oven cleaning
Do I need to be home during the cleaning?
It’s completely up to you. Many of our clients prefer to give us access via a key or smart lock. Your privacy and security are our top priorities.
Are your cleaners insured and background-checked?
Yes, all of our cleaners are fully insured and have passed background checks for your safety and peace of mind.
What if I’m not satisfied with the service?
Your satisfaction is 100% guaranteed. If you’re not happy, let us know within 24 hours and we’ll see what we can do to make things right.
Do I need to provide cleaning supplies or equipment?
No, we bring all necessary cleaning products and equipment. If you prefer we use your products, just let us know in advance.
Can I request specific tasks or areas to be cleaned?
Absolutely. We’re happy to customize the cleaning to suit your needs—just let us know your priorities when booking.